１）Ordering Process
・Orders must be made by 18:00pm the day before desired delivery date.
・We take orders by mobile, E-mail, and text message.
E-mail : musubiyaau@gmail.com
Mobile : 0422 472 488 Ritsuko
E-mail : musubiyaau@gmail.com
Mobile : 0422 472 488 Ritsuko
２）Confirmation of Order
You will receive a response from Musubiya by the method you contacted us which is either email, phone or text with a request for payment.
If our Musubiya team do not receive a reply, your order will not be fulfilled.
If our Musubiya team do not receive a reply, your order will not be fulfilled.
※ For group orders, please assign a single contact to manage your group order to streamline the process.
３）Cancellation Policy
ご注文内容の変更、キャンセルは配達日前日の午後６時までにご連絡をお願い致します。その際、キャンセル料は一切かかりませんのでご安心下さい。
There is no cancellation fee if you change or cancel your order before 18:00pm the day before delivery.
Our meals are prepared fresh and if an order is cancelled within 24hrs, we reserve the right to withhold the payment for the cancelled menu items.
４）Payment Terms
For cashless transactions, we require payment at the time of confirmation of order.
For cash transactions, payment is required upon delivery.
Payment forms accepted
- Cash
- Credit Card
- Direct Debit
